Due to the volume of orders, our processing time is about 1-2 weeks. We are very sorry for the inconvenience and thank you very kindly for your patience. If you need your order earlier, please contact Melissa at email@example.com and we will try to ship your order as soon as we can.
If you've ordered the ComfySleep or ComfyNeck plus another item (ex. pillowcase, Weighted Heat Therapy Wrap etc...) they will be shipped separately. You will most likely receive your order of ComfySleep/ComfyNeck first, but don't worry, your other items will be on their way soon.
Porch pick up
Porch pick up is available in Ajax, ON. If you would like to come by and pick up your order, please contact Melissa at firstname.lastname@example.org before placing your order so that it won't automatically be sent to our fulfillment centre.
Holiday return policy
Holiday return policy is in effect and any orders placed after October 24, 2020 can be exchanged/returned until January 31, 2021.
Please visit our returns page for more information.
Thank you so much for supporting a small Canadian business.
We truly appreciate it and wouldn't be here without you!
From the bottom of our hearts,
Melissa + Dan