Thank you so much for taking the time to share your thoughtful feedback. We’re sorry to hear that the pillows weren’t the right fit for you and your wife, though we appreciate you giving them an honest try!
You’re absolutely right — our return policy allows a return on a single item when multiple are purchased, and we include that to help customers test a pillow first before committing to more. Your note is a great reminder for us to make that clearer during checkout, so thank you for mentioning it.
We also want to clarify that ComfyComfy Canada is a Canadian-owned and operated company. While we share the same family roots as ComfyComfy in the U.S., we manufacture and ship all our pillows from Ontario.